AI-Powered Customer Support That Never Sleeps

SmartANSWER can provide around-the-clock responses using the content, rules and integrations configured for your implementation.

SmartANSWER Dashboard

Powerful AI Customer Support

Automate your customer service with cutting-edge AI technology

AI-Powered Responses

Our advanced AI understands customer questions and provides accurate, helpful answers instantly.

Learns From Your Data

Easily train the AI with your knowledge base, FAQs, and support history for personalized responses.

Multi-Channel Support

Deploy on your website, email, social media, and messaging apps for consistent support everywhere.

Human Handoff

Seamlessly transfer complex conversations to your support team when human assistance is needed.

Why Choose SmartANSWER?

Transform your customer support experience while saving time and money

Always-Available Responses

Provide instant support to customers around the clock, even when your team is offline.

Reduce Support Costs

Handle routine visitor questions consistently and leave complex issues for your team.

Instant Responses

Eliminate wait times with immediate answers to customer questions, boosting satisfaction.

Scalable Solution

Support higher enquiry volumes with automated first-line answers and defined human handoff paths.

How It Works

Get started in minutes with these simple steps

1

Upload Your Knowledge

Connect your existing knowledge base, FAQs, product documentation, or simply describe your business.

2

Customize Your AI

Personalize your AI's tone, responses, and when to escalate to human support.

3

Deploy Across Channels

Add SmartANSWER to your website, email, social media, and messaging platforms with simple integrations.

4

Monitor and Improve

Track performance, review conversations, and continuously improve your AI's knowledge and responses.

Seamless Integrations

Connect with the tools you already use

Zendesk

Intercom

Slack

Freshdesk

HubSpot

Salesforce

Visitor-answer use cases

Examples of where SmartANSWER can fit into a practical website workflow.

Pre-sales questions

Give visitors consistent answers about services, timelines, policies, and next steps.

Support triage

Handle common questions first, then direct complex or account-specific issues to a person.

After-hours coverage

Keep essential information available when your team is offline without pretending a human is present.

Pricing Preview

Plan figures are planning guidance. Conversation limits, integrations, support coverage, and final commercial terms are confirmed before activation.

Starter

For small businesses

$49/month
  • 1,000 AI conversations/month
  • Website widget
  • Email integration
  • Basic analytics
  • Knowledge base integration
  • Email support

Enterprise

For larger organizations

$399/month
  • 20,000 AI conversations/month
  • All integrations
  • Advanced analytics & reporting
  • Custom AI training
  • API access
  • SSO authentication
  • Named account contact
  • Priority support according to the approved service scope

Ready to Transform Your Customer Support?

Explore SmartANSWER for fast, consistent answers to common visitor questions.